Shipping & Returns
Shipping & Returns
Last updated: June 3, 2026
Pet Product Authority is a product comparison and review website. We do not sell products directly. When you click a product link on our site, you are taken to a third-party retailer such as Amazon.com to complete your purchase.
Shipping
Because all purchases are made through third-party retailers, shipping policies, rates, delivery times, and carrier options are determined entirely by the retailer you purchase from. We have no control over shipping timelines or fulfillment.
For shipping information, please refer to the retailer's website where you complete your purchase. For Amazon orders, visit Amazon's Shipping Policies.
Returns & Refunds
Return and refund policies are set by the retailer where you made your purchase. Pet Product Authority does not process returns, exchanges, or refunds for any products.
If you need to return a product purchased through Amazon, please visit Amazon's Return Policy for instructions.
Order Issues
If you experience any issues with an order — including missing items, damaged products, or billing problems — please contact the retailer directly. Pet Product Authority is not able to assist with order-related issues.
Contact Us
If you have general questions about our site or need help finding a product, please use our contact form or email us at JJMPartnerships@gmail.com.